单车自由行

单车自由行行程将在旅程开始前及旅途中,提供您最大的弹性和自由。我们的旅游路线将带领您前往欧洲各个角落。所有路线各有不同的特色,骑乘的难度也各异。您不需要跟随大型的旅游团,而是和您的伴侣、家人、三五好友,或单车俱乐部的车友们,单独、自由地进行一趟欧洲单车探险(我们所规划的单车自由行,至少需两人才可成行。不过,单人的自由行,我们也可以为您安排)。

在适合的旅游季节期间,几乎每一天都可以出发,仅有少数几个例外。我们将为您事先预订酒店(包含早餐)。您将会获得详细的行程数据,以协助您顺利找到骑车的道路。针对某些行程,我们将会寄给您 GPS 路线轨迹,以供您的定位仪使用。您可以自行携带自行车,或向我们租借单车,并于行程结束后归还。您的行李箱将从住宿的酒店运送至下一家入住的酒店。旅途中,如果您有任何紧急的问题,或遇到紧急的情况,请拨打我们的专线。我们将以您所使用的语言,为您提供协助。此外,还有许多其他服务项目,您可以依据个人的需求选用。

游船 & 单车

结合了单车和游船的独特组合,等着您来探索!您将在美丽宜人的地区进行为期一个星期的旅程。途中,游船酒店将陪伴您一起旅行。您将住宿在舒适的游船上,无须每天反复打包行李,同时也不必担心三餐的问题。每天可在船上享用早餐,以及“三道式”的晚餐。此外,进行单车之旅时,还为您备有午餐餐盒。

早餐过后,您将离开游船,骑车前往下一个目的地。游船将会在目的地等候您(有时游船会先带您一段路程;有时则会在约定的地点接您)。单车路线都经过精心挑选,您可以选择自己骑,或者跟随由经验丰富的英语导游带队的单车团。无论是自己骑,或是加入单车团,每天您都会收到详细的地图和行程数据。如果您不想骑车,也可以选择待在船上,享受慵懒悠闲的一天。晚上时,可以在晚餐前或晚餐后,于甲板上欣赏日落,或散步。途中,景点和商店通常都在游船的步行距离内。

结合赛事活动

如果您想要参加特别的赛事活动,无论是自行车赛、马拉松,或是足球赛,欢迎与我们联系!我们将依据您想参加的活动,为您规划专属的旅游行程。此外,每一年,我们都会专门推出几个结合赛事活动的行程,旅游天数有分为长期和短期。在赛事活动日期确定之后,您可以在我们的网页上找到更多相关的信息。您只要来参加,无需担心任何事,将由我们为您规划和安排所有的行程!

合约条款

PLEASE READ CAREFULLY

The booking of any tour services offered by Cyclands, Niti Taechanurug & Jan Reisch GbR (hereinafter “Cyclands”) constitutes a contractual arrangement between you and Cyclands, and represents your acceptance of the Cyclands Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions prior to booking. Cyclands aims to be fair, reasonable and sympathetic in all its dealings with clients, and to act always with integrity.

OUR CONTRACT WITH YOU

If you are interested in one of our trips and get into contact, Cyclands will formulate a booking proposal according to your specifications and requests. If you agree to our booking proposal, we’ll send you a booking invoice. A deposit of 20% of the total tour price has to be paid within 7 days of receiving the invoice. The booking is not confirmed and payment is not deemed made until the deposit is received by Cyclands. Having received the deposit payment, Cyclands will send you a confirmation invoice. Payment of the deposit indicates you have read and accepted these Terms and Conditions and a contract will exist between us from the date of issuing the confirmation invoice.
Please review and verify your confirmation invoice thoroughly and contact Cyclands immediately if it appears to be incorrect or incomplete, as it may not be possible to make changes later. Cyclands cannot accept responsibility if we are not notified of inaccuracies within 7 days of sending out the invoice. In the case of billing errors, Cyclands reserves the right to re-invoice you with correct pricing.

INSURANCE

It is a requirement of booking that you have adequate travel insurance. Cover for medical treatment, and repatriation must be included, it is also highly recommended to have an insurance against the loss of property and cancellation charges. Insurance can be obtained from most insurance companies, banks and travel agencies.

PASSPORT, VISAS AND HEALTH REGULATIONS

Cyclands is not responsible for providing you with specific visa and passport information or documentation, for any fees associated with obtaining these documents, Cyclands cannot accept liability for any passenger refused entry onto any transport or into any country due to failure of the passenger to carry correct documentation or adhere to specific entry and exit requirements. All passengers traveling internationally are required to have a passport. Most countries require that the passport be valid for at least six (6) months beyond the conclusion of your trip. It is recommended you have a minimum of three blank pages in your passport when traveling, as many countries require blank pages. It is your responsibility to verify all visa and passport requirements as well as Health Regulations. The process of obtaining a visa and/or passport can take up to three months or more.
Once your tour is invoiced and confirmed and you are clear about the necessary insurances and visa-, passport- and health-regulations, you can look forward to a great trip!
Please send us a written rooming list at least 45 days before arrival.

CONDITIONS OF PAYMENT

A depositof 20% of the total tour price has to be paid within 7 days of receiving the booking invoice This deposit is no-refundable and non-transferable. The final payment is made at the latest 45 days before the start of the tour and it is the precondition for the delivery of the final travel documents and informations. If final payment is not received by the due date, your reservation will be canceled and your full deposit will be retained by Cyclands.
All bank transfers have to be made net without any further charges in the favour of Cyclands. Every payment is credited towards the oldest debt on Cyclands client´s account.

IF YOU CANCEL

In case of a fixed reservation the pre-booked places are bindingly booked and the client accepts the following cancellation fees. If you have to cancel your participation on a tour, there would be a charge which varies according to the period of notice you give. Up to 45 days before the tour the deposit only is forfeited. Thereafter a percentage of the total cost of the tour will be due:
Cancellation 44 to 21 days before departure: 50% of the total package price.
Cancellation 20 days to 2 days before departure: 75% of the total package price.
Cancellation 1 day before departure, the day of departure itself or in case of “No show”: 100% of the total package price.
We take as the day of cancellation that on which we receive written confirmation of cancellation.
A participant who leaves the tour prematurely has no right to a refund of the paid amount, regardless of the reason.

IF WE CANCEL THE TOUR

Cyclands reserves the right to cancel or reschedule any trip departure for any reason. If a tour is canceled prior to departure, you can transfer amounts paid to an alternate departure date or alternatively receive a full refund. Cyclands will try to rebook the same vacation with a different departure date, or a similar vacation but there is no guarantee of availability of offering. We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.

IF WE MAKE CHANGES

Circumstances might arise which prevent us from operating a tour exactly as planned. If a program cannot be carried out, i.e. because of bad weather or major incidents, we will arrange another program, if possible. We aim to provide full and accurate information about our trips. If there are changes, we will tell you promptly.
Cyclands reserves the right, even after conclusion of the contract, to make changes in relation to the planned itinerary, if it is necessary for organizational, safety or weather-related reasons, as long as they do not affect the essential character of the trip. We also reserve the right to substitute other hotels than those listed on the itinerary pages we send you. The hotel substituted will be of equivalent quality, when available, to those shown. The wishes for single rooms can only be fulfilled if the required hotel has enough of them available. Although there are price supplements for single bedrooms, it may be that these rooms are smaller than double bedrooms and don’t have the same furnishing. Every effort is made to reserve only twin-bedded rooms. Occasionally, some hotels will only provide double-bedded rooms. These rooms will be allocated to couples.
Distances (in kilometres) are only optional indications for which Cyclands cannot be held responsible.
If something does go wrong, we will try to put it right. Our overriding aim is to ensure that every client is satisfied with our services.

LIABILITY RESTRICTION

Cycling is a sport with certain risks and associated with physical exertion. You should ask for a doctor’s opinion in case of doubt, whether your health allows for the stress of a cycling trip. Each participant must be aware of the risks of cycling that cannot be ruled out even with a careful support by the organizer to. We are not liable for damage caused by disregarding the respective traffic regulations or by not following the instructions of the tour guide. In all cycling tours you participate at your own risk.

RECLAMATIONS ?

Any complaints have to be sent to Cyclands in written form within a maximum of 30 days after the end of the tour.

FINANCIAL PROTECTION ?

We provide full financial protection for our trips by way of our Travel Organiser’s Licence number XYZ.

LEGAL BASIS

Any differences, which cannot be solved by mutual agreement, will exclusively be brought before the responsible court in Berlin/Germany. Legal basis is the German law.

SEVERABILITY CLAUSE

Should individual terms of this Agreement be ineffective or lose their effectiveness due to
later circumstances or should a loophole emerge in this Agreement, the legal effectiveness of the other provisions is not affected. The invalid contractual provision shall be replaced or the loophole filled by an appropriate provision which comes as close as possible to what the parties to the Agreement would have wanted, had they considered the point.
Cyclands does not assume any liability for printing or typing errors, or errors in terms of content.

DATA PROTECTION

We fully observe the conditions regarding the fair collection and confidential use of personal information.

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